Privacy Policy

Information You Provide to Us

We may collect information that you voluntarily provide when you create an account, purchase or subscribe to our Services, contact us, request support, or otherwise interact with Lien Scout.

This information may include:

• Name
• Email address
• Username and account information
• Billing or subscription information
• Communications you send to us
• Saved searches, preferences, favorites, watchlists, or other information associated with your account
• Information you voluntarily provide when using features of the Services

Payment Information

If you purchase a subscription or other paid service, payments may be processed by a third-party payment processor, app store, or payment platform.

Lien Scout may receive information relating to the transaction, such as subscription status, transaction identifiers, payment status, and limited billing information. We generally do not directly store complete credit or debit card numbers when payments are processed through third-party payment providers.

Information Collected Automatically

When you access or use our Services, certain technical information may be collected automatically, including:

• IP address
• Device type
• Operating system
• Browser type
• Device or application identifiers
• Date and time of access
• Pages, screens, or features accessed
• Referring website or source
• Application performance information
• Crash and diagnostic information
• General usage and interaction data

We may use cookies, local storage, software development kits, analytics technologies, or similar technologies to collect some of this information.

Lien Scout provides tools designed to help users locate, organize, evaluate, and research real-estate-related information, including information concerning tax-delinquent properties, liens, property ownership, public records, auctions, and other property-related data.

Much of the property information displayed through Lien Scout may originate from publicly available sources, including:

• County and municipal government records
• Tax assessor and tax collector records
• Court or governmental records
• Public property databases
• Public auction or tax-sale notices
• Government websites
• Other legally accessible public sources

Information contained in public records may include property addresses, parcel numbers, ownership information, assessed values, tax information, lien information, sale information, and other information associated with real property.

Lien Scout’s collection, organization, processing, or display of publicly available information does not necessarily mean that the individuals identified in those public records are users of Lien Scout.

We may use information we collect to:

• Create and maintain user accounts
• Provide access to Lien Scout’s features and databases
• Process subscriptions and transactions
• Authenticate users
• Save user preferences and searches
• Provide property-search and research tools
• Rank, organize, analyze, or enhance property information
• Improve the accuracy, functionality, and usability of the Services
• Develop new features
• Monitor application performance
• Diagnose technical problems
• Prevent fraud, abuse, unauthorized access, or security threats
• Communicate with users regarding their accounts or subscriptions
• Respond to customer-support requests
• Send service-related notices
• Send marketing communications when permitted by law
• Enforce our Terms of Service and other agreements
• Comply with applicable laws and legal obligations

Lien Scout may use automated systems, algorithms, or artificial intelligence technologies to organize, analyze, summarize, rank, classify, or otherwise process property-related data.

These technologies may help users identify potentially relevant properties or reduce the amount of manual research required.

Automated results are provided for informational and research purposes and should not be considered legal, financial, investment, title, appraisal, or professional advice.

Users should independently verify important property information with the applicable government agency, county office, title professional, attorney, or other authoritative source before making financial or legal decisions.

We do not sell personal information simply for the purpose of providing third parties with lists of our users.

We may disclose information in the following circumstances:

Service Providers

We may share information with companies that perform services on our behalf, including providers of:

• Cloud hosting
• Database infrastructure
• Website hosting
• Application infrastructure
• Analytics
• Customer support
• Email communications
• Security and fraud prevention
• Payment processing
• Subscription management
• Software development and maintenance

These providers may access information only as necessary to provide services to Lien Scout or as otherwise permitted by their agreements and applicable law.

Legal Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law, regulation, subpoena, court order, or governmental request
• Protect the rights or property of Lien Scout
• Investigate fraud, security incidents, or misuse of the Services
• Protect the safety of users or others
• Establish, exercise, or defend legal claims

Business Transactions

If Lien Scout is involved in a merger, acquisition, financing, restructuring, bankruptcy, asset sale, or similar transaction, information associated with the Services may be transferred as part of that transaction, subject to applicable law.

With Your Direction or Consent

We may disclose information when you direct us to do so or otherwise provide your consent.

Property ownership information and other information obtained from government or public-record sources should be distinguished from personal information collected directly from Lien Scout users.

For example, a property owner’s name appearing in a county tax record may be displayed through Lien Scout because it appears in a public governmental record. This does not mean that the property owner created a Lien Scout account or provided that information directly to us.

Our website or Services may use cookies and similar technologies to:

• Maintain user sessions
• Remember preferences
• Authenticate accounts
• Understand how the Services are used
• Measure performance
• Detect security threats
• Improve functionality

You may be able to limit cookies through your browser or device settings. Disabling certain technologies may affect the functionality of the Services.

We may use analytics providers to understand how users interact with Lien Scout.

Analytics information may include device information, approximate location derived from an IP address, pages or features accessed, session duration, application performance, and similar usage information.

We use this information to understand user behavior, improve the Services, troubleshoot problems, and develop new features.

Lien Scout may advertise its Services through third-party advertising platforms.

Those platforms may collect or process information in accordance with their own privacy policies.

If Lien Scout introduces advertising inside the application or uses information for targeted or cross-context behavioral advertising, this Privacy Policy will be updated as appropriate and any legally required choices or permissions will be provided.

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, destruction, or misuse.

However, no internet transmission, database, or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information.

Users are responsible for maintaining the confidentiality of their login credentials and should notify us if they believe their account has been accessed without authorization.

We may retain personal information for as long as reasonably necessary to:

• Provide the Services
• Maintain your account
• Complete transactions
• Maintain business and financial records
• Prevent fraud or abuse
• Resolve disputes
• Enforce agreements
• Satisfy legal, tax, accounting, or regulatory obligations

When information is no longer reasonably necessary, we may delete, anonymize, or aggregate it in accordance with applicable law.

Public-record information may remain available from its original governmental or public source even if it is removed from Lien Scout.

You may request deletion of your Lien Scout account and associated personal information, subject to information we are permitted or required to retain by law.

Depending on your jurisdiction, you may also have rights concerning your personal information, including rights to:

• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Obtain information about how your data is processed
• Withdraw certain consent
• Opt out of certain communications
• Exercise other privacy rights provided by applicable law

To submit a privacy request, please contact Lien Scout using the contact information provided below.

We may need to verify your identity before processing certain requests.

Lien Scout attempts to provide useful and accurate property information, but information obtained from government agencies and other public sources may be delayed, incomplete, inaccurate, or outdated.

If you believe property information displayed through Lien Scout is incorrect, you may contact us and identify the applicable property and information.

Where appropriate, we may correct information within our system. However, if the information originates from an official government record, you may also need to contact the government agency responsible for maintaining the underlying record.

We may send transactional communications concerning your account, subscription, security, billing, or changes to the Services.

If you receive promotional or marketing emails from us, you may opt out using the unsubscribe instructions included in those communications.

Opting out of promotional communications does not prevent us from sending important account, billing, security, or service-related messages.

Lien Scout is intended for adults and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through the Services. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

Lien Scout may contain links to county websites, government agencies, mapping services, payment providers, or other third-party websites and services.

We do not control the privacy practices of third parties. Your interaction with a third-party website or service is governed by that third party’s privacy policy and terms.

We encourage users to review the privacy practices of third-party services they access.

Some browsers and devices provide privacy controls or “Do Not Track” signals.

Because standards regarding these signals continue to vary, our Services may not respond to every browser-based Do Not Track signal.

Where applicable law requires recognition of a legally valid opt-out preference signal, we will process such signals as required by applicable law.

Residents of certain U.S. states may have additional privacy rights under applicable state law.

Depending on where you reside and whether the applicable law applies to Lien Scout, these rights may include the ability to request access, correction, deletion, portability, or information regarding certain uses or disclosures of personal information.

You may also have the right to appeal certain decisions regarding a privacy request.

Lien Scout will not discriminate against you for exercising privacy rights provided by applicable law.

Lien Scout is primarily designed to provide information regarding property located within the United States.

If you access the Services from outside the United States, you understand that information may be processed or stored in the United States or other jurisdictions in which our service providers operate, subject to applicable law.

We may update this Privacy Policy periodically to reflect changes in our Services, technology, business practices, or legal obligations.

When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.

If a change materially affects how we use personal information, we may provide additional notice when required by law.

Your continued use of Lien Scout after an updated Privacy Policy becomes effective constitutes acknowledgment of the revised policy, to the extent permitted by law.

If you have questions about this Privacy Policy, want to exercise a privacy right, or wish to submit a privacy-related request, contact:

Lien Scout App LLC
Website: lienscoutapp.com
Email: sbrown@lienscoutapp.com

For privacy requests, please include sufficient information for us to understand and respond to your request.